Our Policies

Our Policies

Hotel Policy

Tariff:
Room charges exclude applicable taxes and additional services. Guests are advised to contact the Duty Manager for detailed information.

 

Bill Settlement:
All bills must be settled upon presentation. Personal cheques are not accepted.

 

Luggage and Belongings:
Management reserves the right to retain or auction guest belongings in case of unpaid dues.

 

Luggage Storage:
Storage services are provided at the guest's risk and are limited to a maximum of 30 days.

 

Guest Belongings:
Valuables should be secured in lockers provided by the hotel. Management is not responsible for any loss or damage.

 

Pets:
Pets are not allowed on the premises.

 

Prohibited Items:
Hazardous goods, contraband, weapons, and gambling activities are strictly prohibited.

 

Property Damage:
Guests will be held liable for any damage to hotel property caused by themselves or their visitors.

 

Guest Conduct:
Guests are expected to maintain decorum. The management reserves the right to evict disruptive or disrespectful individuals.

 

Rights:
Guests do not acquire tenancy rights; the management retains full control of the premises.

 

Compliance:
All guests must adhere to applicable laws and hotel regulations.

 

Visitors:
Visitors are not allowed in guest rooms without prior permission and may incur additional charges.